Salim Afşar

CAREER PROFILE With my 15 years’ experience and more than 5 years in call center and finance sector as IT Manager and 3 years as Software Development Project Manager-Team Leader in multinational environment experience I believe I'll be beneficial for your company. I have joined PMP training at 2005 and I have used PMI methodologies defining a project's scope, budget and time. Planned and executed and worked as an analyst large and small IT projects and managed software development and infrastructure system management teams I have completed Siebel CRM implementation at Johnson & Johnson reporting and working with J&J EMEA at Belgium as analyst project manager and worked Microsoft Dynamics CRM with a small development team. And worked as software development team leader in a multinational environment for U.S. projects. I have developed in-house call center CRM application with my development team for 5 years with C#.Net. At my first company I have worked for an ERP application for 1.5 years within a team. As an IT Manager at my last company for 5 years focused to setup a secure, 7*24 running infrastructure on windows and UNIX systems. Technologies: Development Tools: VS.Net 2002-2013, C#, VB.Net, VB6, ASP, ASP.Net, JavaScript, C, C++, Android with Eclipse Java, Windows CE with .net and VB, PALM with C, Objective-C, Oracle Forms, SQR and Crystal Reports, asp.net on Interactive Intelligence Development, XML, JSON, Ajax, JQuery. Database: SQL Server 98-2012, Oracle 8.3-11G, Sybase, SQLBase, DB2 Management Servers: Microsoft Dynamics CRM, Microsoft Content Management Server, SharePoint Portal Server, Exchange Server, Asterisk IP PBX, Windows Servers 2000-2012, ISA server, Exchange Server, VMware esxi, Squid proxy server, Endian Firewall, Watchguard XTM 5 series(IPS, IDS, firewall), Mikrotik router and firewall, cisco routers, analog and digital gateways, Unix servers(mostly Centos), IBM Maximo, SAP Business Objects, QlikView(not too much), InIn Interaction Dialer Other: TTS and SR, UML Modeling, Use Case, Activity, Class Diagrams, automatic outbound and inbound IVR systems(development & management), CTI, power & predictive dialer development & management, SIP outbound dialer development & management tools, SEO(Search Engine Optimization). Kind Regards CAREER EXPERIENCE Currently: Senior Software Engineer Thomson Reuters Elite,Baytek June 2014 – Present (11 months)any location with an internet connection Elite 3E Framework Development with C#, VB.Net, Silverlight, WCF, SQL Server with AGILE Development and SCRUM, Fitnesse, TestComplete. http://www.elite.com/3e/ http://thomsonreuters.com/ Company: FU Sector: Finance Position: IT Manager Date: 01.2014 – 06.2014 Director Title: Deputy General Manager Duties: Defining and management of company IT policies and procedures. Managing and leading IT team(developers, system and network specialists). Developing Microsoft Dynamics CRM 4.0 application on failover cluster, NLB and Disaster Recovery site with multi datacenter environment. Analysis, design and development company mobile project(IOS and Android) Main technologies: Microsoft Dynamics CRM, SQL Server 2008 R2, Exchange Server 2010 CAS and DAG, Fortigate and Juniper firewalls, Vmware ESX 5, C# Company: Telegami(http://telegami.com.tr/english/index.html) – Callpex(http://www.callpex.com/Default.aspx) Sector: Call Center Position: Project Manager then IT Manager then MIS Director Date: 05.2007 – 03.2012 Director Title: General Manager Duties: Planning, preparing and implementing all phases of local projects. Defining IT policies and setup necessary environment. Building internal CRM application especially for customers on finance sector. Management of development and system management teams developers, designers, analysts, network & security specialists etc…. Recruitment and performance management. Management technology projects of medium to large scope. Building company security environment. Developing project plans, strategy, allocating resources. Defining project scope and objectives. Preparing project documentations. Defining and managing project schedules, including dates, timelines and deliverables. Adheres to financial guidelines including project budgets, billing, etc. Technologies:C#,asp.net,sql server 2008,oracle 10g,asterisk,interactive intelligence (outbound dialer development & management),geneks,fgs,analog and voip pbx systems,cisco routers,analog and digital gateways,BI tools, Windows 2008 Server, Centos, IVR systems etc… Customers: GÖSAŞ, TEB, Oriflame, Unilever, Coca Cola, Aksigorta, Doğuş Oto, Borusan Telekom, Millenicom. On May 2011 Telegami joined to Callpex and I started to work at Callpex as MIS Director. Company: Astoundry Partner in Turkey Sector: IT Position: Software Development Project Manager Date: 09.2006 – 04.2007 Director Title: CEO Duties: Day-to-day and line management of development team (3 teams, 15 developers) including recruitment and performance management. Ensuring that all development projects undertaken are delivered on time, to the required standard and within budget. Planning of development tasks and tracking progress, ensuring that proper procedures and project management framework are being followed. Responsibility for writing technical specifications and other appropriate documentation. Ensuring that all development work adheres to agreed architecture guidelines. Developing multinational and local projects with different environments like MS.Net 2005, SQL Server 2005, C#, Asp, Java etc... Company: Janssen-Cilag(Johnson & Johnson) Sector: Pharmacy Position: I.M. Analyst – Project Manager Date: 07.2005 – 06.2006 Director Title: I.M. Manager Duties: Implementation of MTS(Mission Top Selling) CRM Siebel project to Janssen-Cliag Turkey which is used in all Johnson&Johnson worldwide companies. Main purpose of the project is company sales represantatives use PDAs to automate all their activities. After defining sales department needs we have translated business needs to computer platform as I.M. department. And after localization and finishing analyze phase, I executed all the necessary operations as a project main accountable person. I defined the requirements, tested the application many times and reported bugs and new requirements to Belgium Siebel team, gave trainings to sales represantatives, made necessary meetings and prepared project documents, reports. I have worked with Belgium team during every phase of the project. As business intelligence tool we have used Business Objects. Company: Astoundry Partner in Turkey. Astoundry is and IT company in U.S. and have partners in different countries. There are 5 offices in U.S. Sector: I.T. Development and Consultancy Position: Software Development Team Leader Date: 05.2003 – 04.2004 Director Title: Project Manager and General Manager Duties: Developing international projects as a Lead Developer. All the projects were developed for US companies like Bisys, Bellsouth, TransX. We were working with Astoundry Project Managers. Projects: • Bellsouth : Development portal site of company with a team. We have used VB.Net,SQL Server in this project. http://www.bellsouth.com • YESDCA(Year End Services Data Collection Application) : This project was for one of the biggest insurance company BISYS in USA. We have used C#,Sybase,Asp.Net Windows Service and Office Interops Technologies. It is main idea collect information from company customers in U.S. • TransEx : TransX is an transportation company in USA. This project has been completed in 20 months and I have worked in this project for a while.We have used C#,Asp.Net,DB2 for this project. • Sanko : This is a portal site for Exchange Company which simultaneously display the Stock Exchange datas like foreign currency , investment devices,balance datas etc. I have developed this site with using C#,Asp.Net and SQL Server. • Several web projects: Mert Ansiklopedi(B2C e-commerce site). Mostly used following technologies. C#, Asp.Net and SQL Server. Company: Dominant Information Management Systems Sector: I.T. Development and Consultancy Position: MAXIMO Consultant, Trainer, System Integration Specialist, Developer Date: 05.2000 – 01.2003 Director Title: General Manager Duties: I have worked in Dominant with different titles and worked many different projects. In the beginning I started as a MAXIMO consultant, integration specialist, trainer and developed reports and triggers with using ORACLE PL/SQL and SQR. I worked in Turkcell project for 1 year. After that I worked as a developer. And I developed several applications with using C++, Microsoft Visual Basic 6 , Microsoft SQL Server, Oracle, AppForge MobileVB and WDBAS(for mobile PDA applications) Projects: • DIMSCALL MMX : This is a project which reads data from every kind of database with user defined parameters and warns the users with any telephones over the Work Requests and Work Orders.I planned and developed with Visual Basic,SQL Server,Oracle and Exceletel TeleTools. I have used Microsoft and Intel Speech and Telephone Technologies in this project. I also developed some similar projects on this design based on TAPI and SAPI technologies. I have developed this application for Turkcell. • RESTO : This is a management system for cafe,bar and restaurants. I have worked in this project for developing,integrating for different organizations and implemented mobile,wireless work flow for PDA with using Visual Basic ,AppForge MobileVB and PALM WDBAS. This project has completed in approximately 1,5 years. • DIMS-ANS : This is a Call Center, IVR application. It responses the customer requests with a telephone and makes the Order-Inventory integration. It works for different companies in different sectors. I planned and developed it with Visual Basic ,SQL Server,Access and Exceletel TeleTools. I have developed many simple application in Dominant and other companies for different needs. I have worked for 1 year in MAXIMO projects for a trainer,adviser,system integrator,system analyzer and programmer(especially for Turkcell). In MAXIMO Turkcell Project, I’ve got mission for management of Oracle and writing scripts and reports with using PL/SQL and SQR and Crystal Reports. In my final assign at university, I have designed a database with using Oracle FORMS and SnowFlake data modelling system and transported to web. EDUCATION Istanbul Technical University Mathematics Engineering(1996-2001) Course and Seminars Course: MCSD.NET and Company: Bilge Adam Duration: 6 Months Date: 12.2002-05.2003 Course: Microsoft SQL Server Administrating Company: Bilge Adam Duration: 1 Month Date: 10.2002-11.2002 Course: Microsoft Exchange Server Administrating Company: - Duration: 10 Days Date: 07.2003 Course: Project Management Company: Gelişim Platformu Duration: 3 Days Date: 04.2006 Course: IBM Lotes Domino WorkFlow(Johnson&Johnson) Company: Sibnet Duration: 1 Day Date: 03.2006 Course: English(In England) Company: British Council Duration: 2 Weeks Date: 07.1997 Course: English Company: EF Language School Duration: 4 Months Date: 10.2005-02.2006